Safety Measures & Precautions

The health and safety of our associates and guests is a top priority. As the COVID-19 situation continues to evolve, we are actively monitoring guidance provided by public health officials, and we want to assure our visitors that additional sanitary measures are in place to maintain a healthy environment and limit the spread of germs. In addition to our regular and very thorough cleaning procedures, we are currently taking extra precautions, including:

  • Housekeeping is using EcoLab Peroxide Cleaner and Disinfectant Spray on all surfaces that guests or employees might touch in common areas, including the front desk, guest elevators, lobby restrooms, stairwell handrails and more.
  • Inside guest rooms, we are using EcoLab Peroxide Cleaner and Disinfectant Spray and always change to new, clean rags between rooms.
  • All high touch surfaces are being cleaned and disinfected several times throughout the day in guest corridors.
  • Guest check-in reception area is being cleaned every 30 minutes including all counters, pens, phones, and PIN pads.

We look forward to the opportunity to welcome you soon!

Top Hotel Amenities People Care About

As the travel industry begins to boom again in 2021, many business travelers and families are beginning to find ways to get out and begin exploring again. While searching for hotels, it's important to keep in mind the amenities they offer in order to get an exceptional experience out of your travels. Here, the Holiday Inn Grand Rapids Downtown will discuss what amenities you should look for to elevate your stay.  

#1. Free Parking Onsite

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With the growth of urban city areas, free onsite parking is becoming more of a rare hotel amenity in 2021, especially in urban city settings. Luckily, you won't have that problem at the Holiday Inn Grand Rapids Downtown! We offer FREE onsite parking to all our hotel guests so that they can easily walk and explore downtown without having to pay for parking elsewhere. Now that's a top amenity that is hard to find!

#2. Great Breakfast

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Having breakfast available for your friends and family is essential to the experience of the hotel stay. While some hotels offer a pretty basic breakfast, a study from The Washington Post has shown that people seek a premium breakfast experience. From sweet pancakes to savory sausage, Burger Theory located inside The Holiday Inn Grand Rapids Downtown has just about every breakfast menu item to satisfy your cravings. You can choose to either come down and enjoy breakfast, or have us swing by and drop it off to your room. Check out the amazing Burger Theory breakfast menu here:

BREAKFAST MENU

#3. Location, Location, Location

Grand Rapids Hotel

As mentioned above, the public is extremely interested in the overall hotel experience as a top amenity they look for when booking. Having a great city location with many restaurants, museums, and more allows the person or family many things they can do to fill their time outside of their stay. In 2019 Grand Rapids was named one of the top cities in the U.S. based on quality of life and has since grown and developed even during COVID-19. This means your hotel stay in Grand Rapids is bound to be filled with activities fit for everyone in the whole family!

The Holiday Inn Grand Rapids Downtown is located on Pearl Street, next door to the Grand Rapids Public Museum and is proud to have our location as one of our top amenities.

#4. Spontaneous Offers

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One of the best amenities a hotel can offer is spontaneous packages and discounts to its guests. IHG and Holiday Inn Grand Rapids Downtown  partner on monthly packages for potential guests that help you save money, and completely elevate your stay. In honor of our Government and Military, we offer special rates year-round to those that have served. Shop the Romance Package, Art Prize Package, BOGO deals and more on our booking website here!

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#5. Caring and Supportive Staff

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Exceptional customer service is the key to keeping any business, within any industry, alive. The hospitality industry thrives on customer service and it's essential that hotels offer exceptional service to their guests in order to elevate their stay experience. The Holiday Inn Grand Rapids Downtown reviews are filled with hundreds of 5-star reviews raving about our awesome employees and can honestly call it one of the top pillars of our amenities. Check out one of our many 5-Star reviews above! 

WHAT ARE THE TOP HOTEL AMENITIES YOU LOOK FOR WHILE BOOKING? DROP YOUR ANSWER IN THE COMMENTS BELOW!